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Certain Aftermarket Harley-Davidson Shock Absorber Products
Purchased after September 2014
IMPORTANT SAFETY RECALL NOTICE

IDENTIFYING YOUR SHOCK

The detailed images below represent all of the affected shocks.

  • Hole in top cap
Kit PN Description
897-27-000 Kit: Harley-Davidson, FLT Low Height, [12.00, 2.35] 1.459", IFP
897-27-001 Kit: Harley-Davidson, FLT Low Height, [12.00, 2.35] 1.459", IFP, Heavy Spring
897-27-002 Kit: Harley-Davidson, FLT Standard Height, [13.00, 3.35] 1.459", IFP
897-27-003 Kit: Harley-Davidson, FLT Standard Height, [13.00, 3.35] 1.459", IFP, Heavy Spring
897-27-004 Kit: Harley-Davidson, FLT Low Height, [12.00, 2.35] 1.459", IFP, Rebound Adjust
897-27-005 Kit: Harley-Davidson, FLT Low Height, [12.00, 2.35] 1.459", IFP, Rebound Adjust, Heavy Spring
897-27-006 Kit: Harley-Davidson, FLT Standard Height, [13.00, 3.35] 1.459", IFP, Rebound Adjust
897-27-007 Kit: Harley-Davidson, FLT Standard Height, [13.00, 3.35] 1.459, IFP, Rebound Adjust, Heavy Spring
897-27-008 Kit: Harley-Davidson, Dyna Low Height [11.5, 1.85] 1.459, IFP
897-27-009 Kit: Harley-Davidson, Dyna Std. Height [12.5, 2.85] 1.459, IFP
897-27-015 Kit: Harley-Davidson, AM, Sportster, 13" Height [13.01, 3.16] 1.459, IFP
897-27-016 Kit: Harley-Davidson, AM, Sportster, 11" Height [11.01, 1.56] 1.459, IFP
897-27-018 KIT: Harley-Davidson, AM, Sportster, 13" Height [13.06, 3.31] 1.459, IFP R
897-27-020 Kit: HD, AM 17, FXR, LOW HEIGHT [13.04, 3.50] 1.459, IFP
897-27-021 Kit: HD, AM 17, FXR [14.04, 3.80] 1.459, IFP R
897-27-022 Kit: Harley-Davidson, AM, Sportster, 12" Height [12.01, 2.56] 1.459, IFP R
897-27-023 Kit: Harley-Davidson, AM, Sportster, 14.5" Height [14.56, 4.01] 1.459, IFP R
DOWNLOAD THE PRESS RELEASE PDF

FOR IMMEDIATE RELEASE
JUNE 1, 2017


Fox Factory Holding Corp. Announces Details for Previous Announced Voluntary Recall of Certain Aftermarket Harley-Davidson Shock Absorber Products Due to Potential Fall and Injury Hazards

SCOTTS VALLEY, California, June 1, 2017 – Fox Factory Holding Corp. (NASDAQ:FOXF) ("FOX" or the “Company”) today announced details for its voluntary recall of certain aftermarket Harley-Davidson shock absorber products due to potential fall and injury hazards.

A summary of the recall is referenced below.

Name of Product: Certain aftermarket Harley-Davidson shock absorbers.

Hazard: The attachment eyelet of the shock absorbers can fail posing a fall and injury hazard.

Remedy: Repair.

Consumers should immediately stop using the recalled shock absorbers and return them to the place of purchase for a free repair. Consumers unable to return their product should contact FOX (as below) for instructions on receiving a free repair.

Consumer Contact: FOX toll-free at 877-813-5464 from 8 a.m. to 5 p.m. PT Monday through Friday, email at recallps@ridefox.com or online at ridefox.com/recall and click on the appropriate link for more information.

Recall Details

Units: Approximately 2,460 shock absorbers.

Description: This recall involves certain FOX brand Harley-Davidson compatible motorcycle inline shock absorbers (non-piggyback design) purchased in the aftermarket after September 14, 2016. Affected shocks have a small hole on the top of the attachment eyelet. Recalled shocks and corresponding motorcycle models can be identified at ridefox.com/recall or by calling toll-free at 877-813-5464.

Incidents/Injuries: No accidents or injuries have been reported.

Sold at: Independent motorcycle dealers nationwide. Sold as sets for about $649-$849.

Manufacturer: Fox Factory, Watsonville, Calif.

FOX believes that this voluntary recall will not have any material adverse effect on its financial results or current financial guidance.

About Fox Factory Holding Corp. (NASDAQ: FOXF)

Headquartered in Scotts Valley, CA, Fox Factory Holding Corp. (the "Company") designs and manufactures performance-defining ride dynamics products primarily for bicycles, on-road and off-road vehicles and trucks, side-by-side vehicles, all-terrain vehicles, snowmobiles, specialty vehicles and applications, and motorcycles. The Company is a direct supplier to leading power vehicle original equipment manufacturers ("OEMs"). Additionally, the Company supplies top bicycle OEMs and their contract manufacturers, and provides aftermarket products to retailers and distributors.

FOX is a registered trademark of Fox Factory, Inc. NASDAQ Global Select Market is a registered trademark of The NASDAQ OMX Group, Inc. Harley-Davidson is a registered trademark of Harley-Davidson, Inc. All rights reserved.

Contact

ICR
Katie Turner
646-277-1228
Katie.turner@icrinc.com