You are here: Welcome to FOX RACING SHOX!

Welcome to FOX Racing Shox & FOXHelp

Thank you for choosing FOX Racing Shox for your bicycle. By doing so, you have chosen the finest suspension product in the world. FOX products are designed, tested and manufactured in Santa Cruz County, California by the best people in the industry.

FOXHelp—the web browser-based help system and owner's manual—provides you with in-depth information to help you setup, use, and maintain your FOX Racing Shox product.


You can also access FOXHelp service support information directly from the FOX Racing Shox service website.

Note:  The FOX Service website gives you access to the latest service help information, but it requires a broadband connection to the Internet.

Compare the version number below to the version of the FOXHelp owners manual found on the FOX Racing Shox Tech Center website, to see where the latest information resides. Access the information from the source having the latest revision update. If the version numbers match, you can choose to view FOXHelp from either source.

CAUTION:  Please read this manual before setting up, using, maintaining, and servicing your FOX Racing Shox product. FOX Racing Shox recommends that you at least read the first six pages of FOXHelp.

Note:  Disable pop-up blocker software, or FOXHelp may not work properly.

Please view the following sections before using FOXHelp:



How To Use FOXHelp

Warnings

Warnings are formatted in black text with an orange background, as shown below.

WARNING:  The information displayed in a warning is critical, aiding you to recognize a potentially hazardous condition that, if not avoided, could result in SERIOUS INJURY or DEATH.

Cautions

Cautions are formatted in black text with a yellow background, as shown below.

CAUTION:  The information displayed in a caution is important to aid you to recognize a potentially hazardous situation that, if not avoided, may result in moderate or minor injury to yourself, your equipment, or both.

Notes and Tips

Notes and tips to assist you with various procedures are highlighted in white text with a light blue background, as shown below.

Note:  The information displayed in a note or tip will offer you suggestions about a procedure that can be done differently, or that possibly can save you some time—but never in an unsafe manner.


FOXHelp contains a wealth of information about your new FOX product. Using the navigation pane on the left-hand portion of your browser window you can access other sections of FOXHelp at any time. Here are some useful tips for using FOXHelp:

Using the Help Bar

The Help Bar is located in the top margin of every native FOXHelp page, and provides you with a quick means to navigate to some important areas of FOXHelp.

— Opens the Product Selector page so you can browse other FOX products
— Shows the contact information for FOX Racing Shox
— Prints the contents of the main frame
— Returns you to this page, "Using FOXHelp"

Using Adobe Flash Player

Some of the content in FOXHelp is only viewable with Adobe Flash Player. If you do not have the Adobe Flash player installed on your computer, go to the Adobe website to download it.

Important Safety Information

Forks

WARNING:  FOX bicycle products are not designed or manufactured for use on any motorized bicycle, motorized cycle or motorized vehicle, or for use on any vehicles carrying more than one operator/rider, such as tandem bicycles. Any such use constitutes misuse, which may result in property damage, SERIOUS INJURY or DEATH. This misuse voids all FOX warranties.

WARNING:  Modification, improper service or use of aftermarket replacement parts voids the warranty and could cause the fork to malfunction. DO NOT MODIFY ANY PART OF THE FORK, INCLUDING THE FORK BRACE (LOWER LEG CROSS BRACE), CROWN, STEERER, UPPER/LOWER LEG TUBES, OR INTERNAL PARTS. ANY MODIFICATION MAY CAUSE THE RIDER TO LOSE CONTROL, AND MAY RESULT IN SERIOUS INJURY OR DEATH.

Rear Shocks

Consumer Safety

As a consumer and supporter of FOX Racing Shox, please be aware of the importance of setting up your product correctly to ensure safe and trouble-free performance. It is a good idea to keep your receipts with the owner's manual booklet, and refer to it for service and warranty issues. FOX recommends that a qualified technician install your FOX product on your bicycle.

To ensure your safety, FOX recommends the following:

Product Registration

Registering your FOX product provides you with benefits, which include:


Product Selector - All Product

Click the "Expand All" button in the toolbar, to expand links to all FOX products. Click the links to view installation procedures, product usage, and maintenance information.

Forks

Rear Shocks

32 mm

DHX

36 mm

DHX AIR

40 mm

FLOAT

F-29

VANILLA


If you're not finding your product listed here, be sure to check our Custom Products listing.


FOXHelp v. 2010 Rev B



WHEREVER YOU RIDE. WHEREVER YOU RIDE.


Bushing Technology & Inspection | Seals & Foam Rings | Control Direction | Oil Volumes | Structural Inspection | Dropout Thickness Inspection | Torque Values | Unit Conversion | Suspension Tuning Tips | Using the Pump | Important Safety Information | Service Intervals | Contact FOX Service | Warranty Information | FOXHelp Service Web Site


Copyright © 2010
FOX Factory Inc.