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TRUCK SUSPENSION SERVICE
To have your product serviced by FOX, you need a Service Request (SR) number issued by the FOX Factory.
Please start this process by clicking FOX's "Service Hub Request Form" button below.
FOX will inform you to ship your product to the FOX Service Center listed below.
To assist us in quicker processing, please mark the SR number clearly on the outside of the package.
SERVICE HUB REQUEST FORM »For Status Updates on your repair, please email the service center that you sent it to.
FOX Service Center
750 Vernon Way Suite 101
El Cajon, CA 92020
orservice@ridefox.com
If you have questions concerning whether your suspension is still serviceable or you would like a more detailed estimate prior to sending your products in, please e-mail a detailed picture of your Fox product to orservice@ridefox.com
International customers, please contact an Authorized International Service Center for service.
SHOCK SERVICE
Get serviced by the same FOX technicians the pros depend on, utilizing genuine FOX parts and fluids. Basic service includes new oil, and labor — and we'll debur and polish the shock shaft, as well as perform a deep cleaning.
| REBUILD | REVALVE | |
|---|---|---|
| FOX Truck Product Factory and Performance Series |
Rebuild includes new oil, debur and polish shock shaft, and labor. | Includes valve shim replacement and labor. |
| 2.0 IFP 2.0 Emulsion 2.0 Air Shock 2.0 Bump Stop 2.0 Remote Reservoir CO 2.0 Bypass 2.0 Piggyback CO 2.5 Air Shock 2.5 Bump Stop 2.5 Emulsion External Cooler System ATS Stabilizer |
$75 | $35 |
| 2.5 Remote Reservoir CO 2.5 Kit Coilover 2.5 Piggyback 3.0 Remote Reservoir OEM Raptor Front w/o Coil OEM Raptor Rear |
$115 | $35 |
| OEM Raptor Front w/Coil | $125 | $35 |
| 2.5 Bypass 2.5 Internal Bypass 3.0 Bypass |
$150 | $35 |
| 3.0 Internal Bypass | $250 | $35 |
* FOX does not provide this service for Raptor Shocks during the Ford Motor Company vehicle warranty coverage period.
SERVICE INTERVALS
| 100% STREET USE | |||||
|---|---|---|---|---|---|
| Service item | New | 500 miles | 1,000 miles | 10,000 miles | 50,000 miles |
| Check Nitrogen Pressure | • | • | |||
| Check Settings / Adustments | • | • | |||
| Clean Shock Bodies | • | ||||
| Clean Shaft Bases | • | ||||
| Complete Shock Service (Seals and Oil) | • | ||||
| Inspect Bushings, Hiems, and Reducers | • | ||||
| 50% STREET USE / 50% OFF-ROAD USE | |||||
|---|---|---|---|---|---|
| Service item | New | 500 miles | 1,000 miles | 10,000 miles | 50,000 miles |
| Check Nitrogen Pressure | • | • | |||
| Check Settings / Adustments | • | • | |||
| Clean Shock Bodies | • | ||||
| Clean Shaft Bases | • | ||||
| Complete Shock Service (Seals and Oil) | • | ||||
| Inspect Bushings, Hiems, and Reducers | • | ||||
| 100% OFF-ROAD USE | |||||
|---|---|---|---|---|---|
| Service item | New | 500 miles | 1,000 miles | 10,000 miles | 50,000 miles |
| Check Nitrogen Pressure | • | • | |||
| Check Settings / Adustments | • | • | |||
| Clean Shock Bodies | • | ||||
| Clean Shaft Bases | • | ||||
| Complete Shock Service (Seals and Oil) | • | ||||
| Inspect Bushings, Hiems, and Reducers | • | ||||
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