Service

Truck Suspension Service

We are currently experiencing a high volume of service and upgrade requests. Any product received after December 1, 2017 will be shipped back after the first of year.

To have your product serviced by FOX, you need a Service Request (SR) number issued by the FOX Factory.

Please start this process by clicking FOX's "Service Hub Request Form" button below.

FOX will inform you to ship your product to the FOX Service Center listed below.

To assist us in quicker processing, please mark the SR number clearly on the outside of the package.

SERVICE HUB REQUEST FORM »

For Status Updates on your repair, please email the service center that you sent it to.

FOX Service Center
750 Vernon Way Suite 101
El Cajon, CA 92020
orservice@ridefox.com


If you have questions concerning whether your suspension is still serviceable or you would like a more detailed estimate prior to sending your products in, please e-mail a detailed picture of your Fox product to orservice@ridefox.com

International customers, please contact an Authorized International Service Center for service.



SHOCK SERVICE

Get serviced by the same FOX technicians the pros depend on, utilizing genuine FOX parts and fluids. Basic service includes new oil, and labor — and we'll debur and polish the shock shaft, as well as perform a deep cleaning.

 

FOX Truck Product
Factory and Performance Series

2.0 IFP
2.0 Emulsion
2.0 Air Shock
2.0 Bump Stop
2.0 Remote Reservoir CO
2.0 Bypass
2.0 Piggyback CO
2.5 Air Shock
2.5 Bump Stop
2.5 Emulsion
External Cooler System
ATS Stabilizer

2.5 Remote Reservoir CO
2.5 Kit Coilover
2.5 Piggyback
3.0 Remote Reservoir
OEM Raptor Front w/o Coil
OEM Raptor Rear

OEM Raptor Front w/Coil

2.5 Bypass
2.5 Internal Bypass
3.0 Bypass

3.0 Internal Bypass

Rebuild

Rebuild includes new oil, debur and polish shock shaft, and labor.

$75
$115
$125
$150
$250

Revalve

Includes valve shim replacement and labor.

$35
$35
$35
$35
$35

* FOX does not provide this service for Raptor Shocks during the Ford Motor Company vehicle warranty coverage period.

SERVICE INTERVALS

100% Street use

Service item New Every
500 miles
Every
1,000 miles
Every
10,000 miles
Every
50,000 miles
Check Nitrogen Pressure
Check Settings / Adustments
Clean Shock Bodies
Clean Shaft Bases
Complete Shock Service (Seals and Oil)
Inspect Bushings, Hiems, and Reducers

50% Street use / 50% Offroad use

Service item New Every
500 miles
Every
1,000 miles
Every
10,000 miles
Every
50,000 miles
Check Nitrogen Pressure
Check Settings / Adustments
Clean Shock Bodies
Clean Shaft Bases
Complete Shock Service (Seals and Oil)
Inspect Bushings, Hiems, and Reducers

100% Offroad use

Service item New Every
500 miles
Every
1,000 miles
Every
10,000 miles
Every
50,000 miles
Check Nitrogen Pressure
Check Settings / Adustments
Clean Shock Bodies
Clean Shaft Bases
Complete Shock Service (Seals and Oil)
Inspect Bushings, Hiems, and Reducers


Looking to upgrade your shocks? Get the most out of your suspension.

Explore upgrade options

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