2019-2020 Live Valve FAQ

How long does the battery last?
Battery life can vary depending on Live Valve settings and terrain. Average life ranges between 16 and 20 hours. For most riders, that will cover a few weeks of riding.

How long does it take to charge?
Charge times range between 1.5 and 2 hours depending on the power source. If you forget to charge the system before a ride it only takes 15 minutes to get enough power for a 2-hour ride.

How do I charge it?
The battery can be charged on or off the bike, using a standard micro-USB cable included with the system.

What happens when the battery dies?
When the system detects a low battery, it goes into open mode and shuts down. You can continue riding the bike, it will remain in the open mode.

Is Live Valve waterproof?
Yes, within reason. Things like washing your bike, riding in the rain or normal puddles and small water crossings are fine. We do not recommend total submersion or a direct blast of water from a pressure washer – both could push water past seals and compromise the electronic system.

Do I have to shut Live Valve off or does it do it automatically?
If you forget to turn the system off, Live Valve shuts off automatically if motion is not sensed for 1.5 hours. However, it is best to turn it off manually for battery charge preservation.

Can I mount Live Valve to any bike?
No, the Live Valve system requires mounting for the Controller, wire porting, and a rear accelerometer mount built into the frame.

Can I add Live Valve to a Live Valve compatible frame that doesn’t have it?
Yes, we offer several complete aftermarket kits for specific Live Valve compatible bike models. For a list of aftermarket kits, see the specs HERE.

My Live Valve system doesn't have buttons on the battery, how do I control it?

Download the Live Valve app and pair your Bluetooth compatible phone with the Live Valve system to fully control all aspects of your ride.

My new Live Valve system isn't functioning as desired, what should I try first?

Recalibrating your system by following the instructions in the Owner's Guide is the first thing you should try if your new system isn't working as desired. After that please contact your dealer of FOX customer service for additional assistance.