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Warranty Information

Service RA Warranty Submittal Process

Warranty Policy

The factory warranty period for your fork/shock is one year (two years for countries in the EU) from the original date of purchase of the bicycle or fork/shock. A copy of the original purchase receipt must accompany any fork/shock being considered for warranty service. Warranty is at the full discretion of FOX Racing Shox and will cover only defective materials and workmanship. Warranty duration and laws may vary from state to state and/or country to country.

Additionally, the seals on your fork are covered 90 days from the date of purchase. After the 90 day period, they are considered wear-and-tear items and will not be covered under warranty.

Parts, components and assemblies subject to normal wear and tear are not covered under this warranty.

FOX Racing Shox reserves the right to all final warranty or non-warranty decisions.


FOX Racing Shox is not responsible for any damages to you or others arising from riding, transporting, or other use of your fork/shock or bicycle. In the event that your fork/shock breaks or malfunctions, FOX Racing Shox shall have no liability beyond the repair or replacement of your fork/shock pursuant to the terms outlined in the warranty policy below.

FLOAT Rear Shock Warranty Provisions

To maintain high performance, product longevity, and preserve warranty rights, periodic end user maintenance is required.

DHX & DHX Air Warranty Provisions

DHX & DHX Air shocks require a minimum of 75 psi in the Boost Valve (reservoir) to function properly. If the shock is cycled or ridden with less than 75 psi in the Boost Valve, emulsification will occur and warranty service will not be provided by FOX Racing Shox.

Specific Exclusions from Warranty

General Exclusions from Warranty


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