To have your product serviced by FOX, you need a Service Request (SR) number issued by the FOX Factory.
Please start this process by clicking FOX's "Service Hub Request Form" button below.
FOX will inform you to ship your product to the FOX Service Center listed below.
To assist us in quicker processing, please mark the SR number clearly on the outside of the package.SERVICE HUB REQUEST FORM »
For Status Updates on your repair, please email the service center that you sent it to.
FOX Service Center
750 Vernon Way Suite 101
El Cajon, CA 92020
If you have questions concerning whether your suspension is still serviceable or you would like a more detailed estimate prior to sending your products in, please e-mail a detailed picture of your Fox product to firstname.lastname@example.org
International customers, please contact an Authorized International Service Center for service.
Get serviced by the same FOX technicians the pros depend on, utilizing genuine FOX parts and fluids. Basic service includes new oil, and labor — and we'll debur and polish the shock shaft, as well as perform a deep cleaning.
|REBUILD||REBUILD & REVALVE||REBUILD & SHAFT REPLACEMENT|
|FOX Track Product||Includes new oil, dyno and labor||Includes new oil, new shims, dyno and labor||Includes new oil, new shaft, dyno and labor|
|2.0 Non-Adjustable Shocks||$50||$65||$75|
|2.0 Adjustable Shocks||$70||$95||$150|
* Shocks to be serviced every 500 miles
Looking to upgrade your shocks? Get the most out of your suspension.EXPLORE UPGRADE OPTIONS