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Due to our year-end closing if your request is not received prior to 12/14/18 we cannot guarantee its returned by our closing date 12/22/18. Please plan accordingly.

TRUCK SUSPENSION SERVICE

FOX Suspension Service

To have your product serviced by FOX, you need a Service Request (SR) number issued by the FOX Factory.

Please start this process by clicking FOX's "Service Hub Request Form" button below.

FOX will inform you to ship your product to the FOX Service Center listed below.

To assist us in quicker processing, please mark the SR number clearly on the outside of the package.

SERVICE HUB REQUEST FORM »

For Status Updates on your repair, please email the service center that you sent it to.

FOX Service Center
750 Vernon Way Suite 101
El Cajon, CA 92020
orservice@ridefox.com

If you have questions concerning whether your suspension is still serviceable or you would like a more detailed estimate prior to sending your products in, please e-mail a detailed picture of your Fox product to orservice@ridefox.com

International customers, please contact an Authorized International Service Center for service.


SHOCK SERVICE

Get serviced by the same FOX technicians the pros depend on, utilizing genuine FOX parts and fluids. Basic service includes new oil, and labor — and we'll debur and polish the shock shaft, as well as perform a deep cleaning.

  REBUILD REVALVE
FOX Truck Product
Factory and Performance Series
Rebuild includes new oil, debur and polish shock shaft, and labor. Includes valve shim replacement and labor.
2.0 IFP
2.0 Emulsion
2.0 Air Shock
2.0 Bump Stop
2.0 Remote Reservoir CO
2.0 Bypass
2.0 Piggyback CO
2.5 Air Shock
2.5 Bump Stop
2.5 Emulsion
External Cooler System
ATS Stabilizer
$75 $35
2.5 Remote Reservoir CO
2.5 Kit Coilover
2.5 Piggyback
3.0 Remote Reservoir
OEM Raptor Front w/o Coil
OEM Raptor Rear
$115 $35
OEM Raptor Front w/Coil $125 $35
2.5 Bypass
2.5 Internal Bypass
3.0 Bypass
$150 $35
3.0 Internal Bypass $250 $35

* FOX does not provide this service for Raptor Shocks during the Ford Motor Company vehicle warranty coverage period.


SERVICE INTERVALS

100% STREET USE
Service item New 500 miles 1,000 miles 10,000 miles 50,000 miles
Check Nitrogen Pressure      
Check Settings / Adustments      
Clean Shock Bodies        
Clean Shaft Bases        
Complete Shock Service (Seals and Oil)        
Inspect Bushings, Hiems, and Reducers        
50% STREET USE / 50% OFF-ROAD USE
Service item New 500 miles 1,000 miles 10,000 miles 50,000 miles
Check Nitrogen Pressure      
Check Settings / Adustments      
Clean Shock Bodies        
Clean Shaft Bases        
Complete Shock Service (Seals and Oil)        
Inspect Bushings, Hiems, and Reducers        
100% OFF-ROAD USE
Service item New 500 miles 1,000 miles 10,000 miles 50,000 miles
Check Nitrogen Pressure      
Check Settings / Adustments      
Clean Shock Bodies        
Clean Shaft Bases        
Complete Shock Service (Seals and Oil)        
Inspect Bushings, Hiems, and Reducers        

Looking to upgrade your shocks? Get the most out of your suspension.

EXPLORE UPGRADE OPTIONS